Faraz Muhammad Khan – RCIC

Elite Office, Prince Mohammed Bin Abdulaziz Street, Al Andalus, Jeddah


Tel: +966 53 939 3887, email:, web:
C.R No: 4030346765

Hereinafter referred to as the “CONSULTANT”

  Hereinafter referred to as
the “CLIENT”

The parties above agree to the following;
Consultant has agreed to act for the Client(s) in the matter of submitting an application to Immigration, Refugees and Citizenship Canada for:

Student Visa Application

In consideration of the fees paid and the matter stated above, the RCIC agrees to do the following:

A. For Consultant

I / we understand and agree that consultant will provide professional services for the processing of

  1. Assess the eligibility of the applicant to determine the appropriate category to file the respective application.
  2. Assure that all necessary information is compiled for the preparation of immigration application and submitted to the designated Case Processing Center, Canadian Consulate,& Embassy or Visa Office.
  3. Make representations and follow-up where necessary to present and obtain status of the case on behalf of the client. Page 2 of 6 –Retainer Agreement
  4. Gather information from client regarding any past application to IRCC.
  5. Advice the client with respect to IRCC’s requirements.
  6. Instruct client in steps to be taken.
  7. Advise client as to which documents are required in support of application.
  8. Review and analyze documents received in support of clients’ education and training, work, experience, and civil status where applicable.
  9. Guide the client through the application process and review all documents to ensure accuracy and consistency.
  10. Provide the client with drafts of all forms for review and sign off.
  11. Conduct final review of the client’s application and related forms and supporting documents.
  12. Submit the client’s application package to IRCC/CPC/Visa office.

Post Application submission

  1. Keep the client updated on any progress on the client’s case.
  2. Provide consultation for the submission of case, acceptance of case is the sole discretion of the Immigration, Refugees and Citizenship Canada (IRCC) as per law.
  3. Intervene with IRCC in the event of any problems related to the processing of the application.
  4. Handle all correspondence with IRCC on the client’s behalf in respect to the client’s application.

B. For Client

I / we understand and agree that client will;

  1. Provide all information requested by the consultant or his designated representative that he views necessary for the completion of the application for permanent residence, funds for settlement and government fees (processing and right of permanent residence) photographs and all other related documentation necessary for the immigrant application.
  2. Pay the professional and government fees as outlined in “Schedule A” attached to this retainer agreement.
  3. Submit all supporting documents within six weeks extendable for not more than six weeks subject to valid reason and/or ground.
  4. Ensure that all documents submitted by the applicant(s) in support of the application for permanent residence, are genuine.
  5. Authorize consultant to act as my/our sole agent in all representations hereinafter made on my/our behalf to the Immigration, Refugees and Citizenship Canada and/or the Canadian authorities at the Consulate/Embassy or Visa Office.
  6. Confirm that all procedures affecting my/our particular situation have been fully explained to me/us. Consultant or his designated representative cannot guarantee final outcome of the application but will make every effort on behalf of the client.Page 3 of 6 –Retainer Agreement
  7. Cooperate and provide to consultant or his designated representative with any change in information relating to address, employment, marital and family status, criminal charges or any other information or circumstances, which may affect processing of the application.
  8. Highlight concerns in writing regarding fee, failure to respond to request for information, and the return of property. Consultant will take all necessary steps to address complain within 4-6 weeks after receipt of complaint in writing.
  9. Confirm the accuracy and correctness of all provided information before signing the IMM forms after proper review.

A. Confidentiality

  1. All information and documentation reviewed by the RCIC, required by IRCC and all other governing bodies, and used for the preparation of the application will not be divulged to any third party, other than agents and employees, without prior consent, except as demanded by law. The RCIC, and all agents and employees of the RCIC, are also bound by the confidentiality requirements of Article 8.1 and 8.5 of the Code of Professional Ethics.
  2. The Client(s) agrees to the use of electronic communication and storage of confidential information. The RCIC will use his/her best efforts to maintain a high degree of security for electronic communication and information storage.

B. Refund Policy

The Client(s) acknowledge that the granting of the permanent residence visa and the time required for processing this application is at the sole discretion of IRCC and not the RCIC.

  1. 1. The Client(s) agree that the fees paid are for services indicated above, and any refund is strictly limited to the amount of fees paid.
  2. Consideration of a refund of any part of payment will be less all applicable time applied to date, administrative fee and expenses incurred to date.
  3. There will be no refund on the fees paid in the event of the following:
    • The Applicant is refused due to his/her inability to obtain permanent residence status because of not meeting the requirements of IRCC.
    • The Application is refused because misrepresentations found in application or presented by the Applicant at the time of interview of any subsequent time.
    • The applicant fails to provide documents requested by IRCC or any applicable Government bodies. Page 4 of 6 –Retainer Agreement
    • IRCC introduces changed to the requirements thereby making the applicant ineligible

C. Dispute Resolution

In the event of a dispute, the Client(s) and RCIC are to make every effort to resolve the matter between the two parties. In the event a resolution cannot be reached, the Client(s) are to present the complaint in writing to the RCIC and allow the RCIC 45 (forty-five) days to respond to the Client(s). In the event the dispute is still unresolved, the Client(s) may follow the complaint and discipline procedure outlined by ICCRC.

D. Change Policy

The Client(s) acknowledge that if the RCIC is asked to act on the Client(s) behalf on matters other than those outlined above in this Agreement, or because of a material change in the Client(s) circumstances, or because of material facts not disclosed at the outset of the application, or because of a change in government legislation regarding the processing of immigration-related applications, the Agreement can be modified accordingly upon mutual agreement.

E. Termination

  1. This Agreement is considered terminated upon completion of tasks identified under section A of this agreement.
  2. This Agreement is considered terminated if material changes occur to the Client(s) application or eligibility, which makes it impossible to proceed with services detailed in section A of this Agreement.
  3. This Agreement may be terminated, upon writing, by the Client(s), at which time any outstanding fees or disbursements will be refunded by the RCIC to the Client(s) / any outstanding fees or disbursements will be remitted by the Client(s) to the RCIC.
  4. Pursuant to Article 14 of the Code of Professional Ethics, this Agreement may be terminated, upon writing, by the RCIC, provided withdrawal does not cause prejudice to the Client(s).

F. General

I am a member of the Immigration Consultants of Canada Regulatory Council (ICCRC) and my name appears on the ICCRC’s website under the members list.

G. Governing Law

The contract shall be governed, interpreted and enforced in accordance with the Laws of province of Ontario, Canada.

Page 5 of 6 –Retainer Agreement

H. Activation and Validation

  1. The services contract shall be enforced with the deposit of first instalment of professional and/or retainer fee.
  2. The Client(s) acknowledge that they have read this Agreement, understand it, have obtained such independent legal advice as they deem appropriate, have sought translation and agree to be bound by its terms.

First Name

Last Name


Contact No.

Signature (Sign in the box Below )


A. Immigration, Refugees and Citizenship Canada (IRCC) Processing Fee in CND $

Student Visa Fee  150 (With the application)

B. Biometric Report Fee in CAD

Principal Applicant (above 18 years of age) 85 (With visa issuance)

C. Billing Method

The Client(s) will be billed by flat fee.
The details of this billing method are as follows:


Payment Schedule

Upon Engagement 

There are no special arrangements mutually agreed upon by the Client (s) and RCIC.

I undertake to pay all the fees mentioned above A through C, according to the terms and conditions of this contract.